Printer Confirmation Issue

Incident Report for Medallia Concierge

Update

We are continuing to work on a fix for this issue.

Posted Dec 13, 2022 - 15:29 EST

Identified

Printers should be back online for customers but there may be an issue with confirmation msgs. We are actively looking into issues with the printer failing to send Confirmation Msgs.

We appreciate your patience

Posted Dec 13, 2022 - 15:29 EST

Investigating

We are aware of a post-maintenance issue impacting the Zingle Hardware Printers and their ability to connect and receive text messages.

We are actively working on a resolution. At this time we have no ETA but will provide updates as they are available.

Posted Dec 13, 2022 - 06:01 EST

This incident affects: Web App - [app.zingle.me] (Printers).