The maintenance period and update has been completed and the Zingle app should be back online.
Verification is currently underway for certain features. We ask users to report any issues directly to Tech Support by chatting in or sending an email request.
Posted Dec 13, 2022 - 05:56 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 13, 2022 - 01:00 EST
Update
We will be undergoing scheduled maintenance during this time.
Posted Dec 13, 2022 - 01:00 EST
Scheduled
Zingle will be undergoing a system maintenance with downtime on Monday, December 12 from 10pm - 2am Pacific (Tues, Dec 13 1am - 5am EST)
During this time, the entire Zingle application will be offline, including all messaging functionality. Contact/CSV imports over Email and SFTP will be unavailable starting at 6pm Pacific. Any CSV files sent after this time will not be accepted or processed.
Inbound messages will receive the following automated message during the downtime window, and will not appear in the Inbox:
“We're sorry, but your message was not received. Our service is currently offline for an upgrade. We are scheduled to be back online starting at 2am Pacific. Please message again when we’re back up.”
We will work to get your service back up and running as quickly as possible. Please reach out to Tech Support If you have any questions by going to go to Help > Chat With Us
Posted Dec 13, 2022 - 01:00 EST
This scheduled maintenance affected: Web App - [app.zingle.me] (Web Inbox, SMS Messaging, Zings, Analytics, API, Hospitality Integration System) and Mobile Apps (iOS App, Android App).