Identified - We are continuing to work with our carrier partners to address the current delays and issues with 10DLC registrations. Some Brands and Phone Numbers may continue to experience issues or delays in registering for 10DLC. Unregistered brands and phone numbers will continue to experience failures sending outbound messages.

We appreciate your patience.

Sep 13, 2023 - 20:21 EDT
Investigating - We are aware of ongoing issues in the mobile carrier network where recently registered 10DLC Numbers and Campaigns are taking significantly longer to be updated.

This may lead to outbound messages being blocked for certain numbers that have already completed the 10DCL registration. Mobile Carriers are reporting delays of up to 10 days to fully register numbers.

We are actively working with our phone carrier partners to escalate these issues.

Sep 08, 2023 - 12:41 EDT

About This Site

About This Site
This is Medallia Concierge Status Page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Web App - [app.zingle.me]
Operational
90 days ago
99.95 % uptime
Today
Web Inbox Operational
90 days ago
99.8 % uptime
Today
SMS Messaging Operational
90 days ago
99.91 % uptime
Today
Zings Operational
90 days ago
100.0 % uptime
Today
Analytics
Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Hospitality Integration System Operational
90 days ago
100.0 % uptime
Today
Web App - [app-1.zingle.sea1.medallia.com]
Operational
90 days ago
100.0 % uptime
Today
Web Inbox Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Zings Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Hospitality Integration System Operational
90 days ago
100.0 % uptime
Today
Web App - [app-4.zingle.sea1.medallia.com] Operational
90 days ago
99.99 % uptime
Today
Web Inbox Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Zings Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Hospitality Integration System Operational
90 days ago
100.0 % uptime
Today
Web App - [app-1.zingle.medallia.com] Operational
90 days ago
100.0 % uptime
Today
Web Inbox Operational
90 days ago
100.0 % uptime
Today
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Zings Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Hospitality Integration System Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
99.59 % uptime
Today
iOS App Operational
90 days ago
99.59 % uptime
Today
Android App Operational
90 days ago
99.59 % uptime
Today
Phone Carriers Operational
Twilio SMS Operational
Twilio Shortcode Operational
Twilio MMS Operational
Twilio MMS Long Code, North America Operational
Twilio SMS Long Code, North America Operational
Twilio SMS Toll-Free, North America Operational
Twilio MMS Short Code, North America Operational
Twilio MMS Toll-Free Operational
Bandwidth SMS Operational
Bandwidth MMS Operational
Twilio TwiML (Zingle touchtone) Operational
Twilio Text-to-Speech Operational
3rd Party Providers Operational
AWS (Amazon Web Services)
Operational
Zingle outbound email Operational
Intercom Web Messenger Operational
Intercom Mobile Messenger Operational
Intercom Intercom Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

Unresolved incident: 10DLC Registration Delays.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.