Identified - We are continuing to work with our carrier partners to address the current delays and issues with 10DLC registrations. Some Brands and Phone Numbers may continue to experience issues or delays in registering for 10DLC. Unregistered brands and phone numbers will continue to experience failures sending outbound messages.
We appreciate your patience.
Sep 13, 2023 - 20:21 EDT
We appreciate your patience.
Sep 13, 2023 - 20:21 EDT
Investigating - We are aware of ongoing issues in the mobile carrier network where recently registered 10DLC Numbers and Campaigns are taking significantly longer to be updated.
This may lead to outbound messages being blocked for certain numbers that have already completed the 10DCL registration. Mobile Carriers are reporting delays of up to 10 days to fully register numbers.
We are actively working with our phone carrier partners to escalate these issues.
Sep 08, 2023 - 12:41 EDT
This may lead to outbound messages being blocked for certain numbers that have already completed the 10DCL registration. Mobile Carriers are reporting delays of up to 10 days to fully register numbers.
We are actively working with our phone carrier partners to escalate these issues.
Sep 08, 2023 - 12:41 EDT
About This Site
About This Site
This is Medallia Concierge Status Page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
Web App - [app.zingle.me]
Operational
Zingle web application located at app.zingle.me.
Web Inbox
Operational
SMS Messaging
Operational
Zings
Operational
Analytics
Operational
Analytics display and data processing.
API
Operational
Hospitality Integration System
Operational
Web App - [app-1.zingle.sea1.medallia.com]
Operational
Zingle web application located at app-1.zingle.sea1.medallia.com.
Web Inbox
Operational
SMS Messaging
Operational
Zings
Operational
Analytics
Operational
API
Operational
Hospitality Integration System
Operational
Web App - [app-4.zingle.sea1.medallia.com]
Operational
Web Inbox
Operational
SMS Messaging
Operational
Zings
Operational
Analytics
Operational
API
Operational
Hospitality Integration System
Operational
Web App - [app-1.zingle.medallia.com]
Operational
Web Inbox
Operational
SMS Messaging
Operational
Zings
Operational
API
Operational
Hospitality Integration System
Operational
Mobile Apps
Operational
iOS App
Operational
Android App
Operational
Phone Carriers
Operational
Twilio SMS
Operational
Twilio Shortcode
Operational
Twilio MMS
Operational
Twilio MMS Long Code, North America
Operational
Twilio SMS Long Code, North America
Operational
Twilio SMS Toll-Free, North America
Operational
Twilio MMS Short Code, North America
Operational
Twilio MMS Toll-Free
Operational
Bandwidth SMS
Operational
Bandwidth MMS
Operational
Twilio TwiML (Zingle touchtone)
Operational
Twilio Text-to-Speech
Operational
3rd Party Providers
Operational
AWS (Amazon Web Services)
Operational
This is where we host our front end and database servers.
Zingle outbound email
Operational
Intercom Web Messenger
Operational
Intercom Mobile Messenger
Operational
Intercom Intercom Web Application
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.