About This Site
This is Medallia Concierge Status Page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
Web App - [app.zingle.me]
?
Operational
90 days ago
99.97
% uptime
Today
Web Inbox
Operational
90 days ago
99.92
% uptime
Today
SMS Messaging
Operational
90 days ago
99.92
% uptime
Today
Zings
Operational
90 days ago
100.0
% uptime
Today
Analytics
?
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Hospitality Integration System
Operational
90 days ago
100.0
% uptime
Today
Web App - [app-1.zingle.sea1.medallia.com]
?
Operational
90 days ago
100.0
% uptime
Today
Web Inbox
Operational
90 days ago
100.0
% uptime
Today
SMS Messaging
Operational
90 days ago
100.0
% uptime
Today
Zings
Operational
90 days ago
100.0
% uptime
Today
Analytics
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Hospitality Integration System
Operational
90 days ago
100.0
% uptime
Today
Web App - [app-4.zingle.sea1.medallia.com]
Operational
90 days ago
100.0
% uptime
Today
Web Inbox
Operational
90 days ago
100.0
% uptime
Today
SMS Messaging
Operational
90 days ago
100.0
% uptime
Today
Zings
Operational
90 days ago
100.0
% uptime
Today
Analytics
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Hospitality Integration System
Operational
90 days ago
100.0
% uptime
Today
Web App - [app-1.zingle.medallia.com]
Operational
90 days ago
100.0
% uptime
Today
Web Inbox
Operational
90 days ago
100.0
% uptime
Today
SMS Messaging
Operational
90 days ago
100.0
% uptime
Today
Zings
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Hospitality Integration System
Operational
90 days ago
100.0
% uptime
Today
Mobile Apps
Operational
90 days ago
100.0
% uptime
Today
iOS App
Operational
90 days ago
100.0
% uptime
Today
Android App
Operational
90 days ago
100.0
% uptime
Today
Phone Carriers
Degraded Performance
Twilio SMS
Operational
Twilio Shortcode
Degraded Performance
Twilio MMS
Operational
Twilio MMS Long Code, North America
Operational
Twilio SMS Long Code, North America
Operational
Twilio SMS Toll-Free, North America
Operational
Twilio MMS Short Code, North America
Operational
Twilio MMS Toll-Free
Operational
Bandwidth SMS
Operational
Bandwidth MMS
Operational
Twilio TwiML (Zingle touchtone)
Operational
Twilio Text-to-Speech
Operational
3rd Party Providers
Operational
AWS (Amazon Web Services)
?
Operational
Zingle outbound email
Operational
Intercom Web Messenger
Operational
Intercom Mobile Messenger
Operational
Intercom Intercom Web Application
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Nov 30, 03:01 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 01:00 EST
Scheduled -
The Medallia Concierge application (app-4.zingle.sea1.medallia.com) will be undergoing maintenance and will be offline on Thursday, Nov 30 starting at 1 am EDT (6am UTC). The Concierge Inbox, mobile apps, and automated messages will be unavailable for approximately 1-2 hours.
Inbound messages received during this time will not appear in the Inbox. They will receive an automated reply to alert guests and end users that the service is undergoing maintenance.
We will work to get the Concierge Application back up and running as quickly as possible. If you have any questions, please reach out to Technical Support by going to go to Help > Chat With Us
Nov 27, 16:02 EST