Shortened URLs Timing Out

Incident Report for Medallia Concierge

Resolved

This incident has been resolved.

Posted Mar 16, 2023 - 11:23 EDT

Monitoring

We've corrected the issue affecting Zingle-shortened URLs. All new and previously sent URLs that were shortened by Zingle should be working correctly now.

Posted Mar 16, 2023 - 10:58 EDT

Investigating

We're aware of an issue where Zingle Shortened URLs are timing out (ie https //zngl.me/xyzpage). Impact at this time is limited to URLs sent in outbound messages only.

Our teams are actively investigating and working on a resolution.

Posted Mar 16, 2023 - 09:33 EDT

This incident affected: Web App - [app.zingle.me] (SMS Messaging).