Medallia Concierge - Maintenance & Downtime on May 15, 2023

Scheduled Maintenance Report for Medallia Concierge

Completed

The scheduled maintenance has been completed.

Posted May 15, 2023 - 05:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 15, 2023 - 05:01 EDT

Scheduled

The Medallia Concierge application in the Seattle data center (app-1.zingle.sea1.medallia.com) will be undergoing system maintenance with downtime on Monday, May 15 at 5:00 am EST. Downtime is scheduled to last approximately 30 minutes.

During this time, the Concierge application will be offline, with the Inbox and Messaging functionality unavailable during these times.

Inbound messages will receive an automated reply during the downtime window, and will not appear in the Inbox.

We will work to get your service back up and running as quickly as possible. If you have any questions, please reach out to Technical Support by going to go to Help > Chat With Us

Posted May 11, 2023 - 07:36 EDT

This scheduled maintenance affected: app-1.zingle.sea1.medallia.com (Web Inbox, SMS Messaging, Zings, Analytics, API, Hospitality Integration System).