Mobile Apps - Users are not able to login
Incident Report for Medallia Concierge
Resolved
This incident has been resolved.
Posted Jan 12, 2024 - 11:11 EST
Monitoring
A fix has been released to address the issues impacting both Android and iOS Mobile apps, where users were unable to login. Some users may need to fully close the app or log out and back in for the changes to take effect.
Posted Jan 12, 2024 - 10:37 EST
Investigating
We have identified an issue impacting the Concierge Mobile Apps (iOS, Android), where users are unable to login. We're actively working on identifying the root cause of the issues and deploying a fix.

We'll continue to post updates here as needed, and appreciate your patience.
Posted Jan 12, 2024 - 09:45 EST
This incident affected: Mobile Apps (iOS App, Android App).
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