Medallia Concierge: Maintenance and Downtime - April 24, 2024

Scheduled Maintenance Report for Medallia Concierge

Completed

The scheduled maintenance has been completed.
Posted Apr 24, 2024 - 08:07 EDT

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Apr 24, 2024 - 07:45 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 24, 2024 - 07:00 EDT

Scheduled

The Medallia Concierge application (app.zingle.me) will be undergoing system maintenance with downtime on Wednesday, April 24, 2024, starting at 7 am EDT (4 am PDT). Maintenance and downtime is scheduled to last approximately 1 hour.

During this time, the Concierge application will be offline, with the Inbox and Messaging functionality unavailable during this time.

Inbound messages received during this time will not appear in the Inbox but will receive an automated reply to alert end users that the service is undergoing maintenance.

We will work to get your service back up and running as quickly as possible. If you have any questions, please reach out to our Technical Support team by going to Help > Chat With Us.
Posted Apr 19, 2024 - 11:31 EDT
This scheduled maintenance affected: app.zingle.me (Web Inbox, SMS Messaging, Zings, Analytics, API, Hospitality Integration System).