SFTP Contact Imports Issues
Incident Report for Medallia Concierge
Resolved
This incident has been resolved.
Posted Jan 02, 2025 - 17:08 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 02, 2025 - 14:03 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 02, 2025 - 14:02 EST
Update
We are continuing to investigate this issue.
Posted Jan 02, 2025 - 12:35 EST
Investigating
We are aware of an issue affecting SFTP contact imports and actively working on a resolution. Our team is actively working on investigating this issue.
Posted Jan 02, 2025 - 11:14 EST
This incident affected: Web App - [app.zingle.me] (Hospitality Integration System).