SFTP Contact Imports Issues

Incident Report for Medallia Concierge

Resolved

This incident has been resolved.

Posted Jan 02, 2025 - 17:08 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 02, 2025 - 14:03 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 02, 2025 - 14:02 EST

Update

We are continuing to investigate this issue.

Posted Jan 02, 2025 - 12:35 EST

Investigating

We are aware of an issue affecting SFTP contact imports and actively working on a resolution. Our team is actively working on investigating this issue.

Posted Jan 02, 2025 - 11:14 EST

This incident affected: Web App - [app.zingle.me] (Hospitality Integration System).