App-4 User Login Issues Resulting in 403 Error Page

Incident Report for Medallia Concierge

Resolved

This incident has been resolved.
Posted Jan 21, 2024 - 22:47 EST

Update

A configuration update has been made to address the login issues. Users should now be able to login through SSO following the normal process.
Posted Jan 18, 2024 - 14:27 EST

Investigating

We are investigating reports of users not being able to login to Concierge in the app-4.zingle.sea1.medallia.com environment. Users attempting to login are receiving a 403 error page. We're actively working on identifying the root cause of the issues and will provide an update as soon one is available.
Posted Jan 18, 2024 - 08:58 EST
This incident affected: app-4.zingle.sea1.medallia.com (Web Inbox).
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