Medallia Concierge - Maintenance & Downtime on June 28-29, 2023

Scheduled Maintenance Report for Medallia Concierge

Completed

The scheduled maintenance has been completed.
Posted Jun 29, 2023 - 04:29 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 29, 2023 - 01:01 EDT

Scheduled

The Medallia Concierge application (app.zingle.me) will be undergoing system maintenance with downtime on Wednesday, June 28 starting at 10 pm PDT (Thurs, June 29 at 1 am EST). Maintenance and downtime is scheduled to last approximately 4 hours.

During this time, the Concierge application will be offline, with the Inbox and Messaging functionality unavailable during these times.

Inbound messages will receive an automated reply during this window to alert end users the service is undergoing maintenance, and will not appear in the Inbox.

We will work to get your service back up and running as quickly as possible. If you have any questions, please reach out to Technical Support by going to go to Help > Chat With Us
Posted Jun 21, 2023 - 14:26 EDT
This scheduled maintenance affected: app.zingle.me (Web Inbox, SMS Messaging, Zings, Analytics, API, Hospitality Integration System) and Mobile Apps (iOS App, Android App).