Medallia Concierge - Maintenance & Downtime Nov 30, 2023 (app-4.zingle.sea1.medallia.com)

Scheduled Maintenance Report for Medallia Concierge

Completed

The scheduled maintenance has been completed.

Posted Nov 30, 2023 - 03:01 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 30, 2023 - 01:00 EST

Scheduled

The Medallia Concierge application (app-4.zingle.sea1.medallia.com) will be undergoing maintenance and will be offline on Thursday, Nov 30 starting at 1 am EDT (6am UTC). The Concierge Inbox, mobile apps, and automated messages will be unavailable for approximately 1-2 hours.

Inbound messages received during this time will not appear in the Inbox. They will receive an automated reply to alert guests and end users that the service is undergoing maintenance.

We will work to get the Concierge Application back up and running as quickly as possible. If you have any questions, please reach out to Technical Support by going to go to Help > Chat With Us

Posted Nov 27, 2023 - 16:02 EST

This scheduled maintenance affected: app-4.zingle.sea1.medallia.com (Web Inbox, SMS Messaging, Zings, Analytics, API, Hospitality Integration System).