Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 30, 2023 - 01:00 EST
Scheduled
The Medallia Concierge application (app-4.zingle.sea1.medallia.com) will be undergoing maintenance and will be offline on Thursday, Nov 30 starting at 1 am EDT (6am UTC). The Concierge Inbox, mobile apps, and automated messages will be unavailable for approximately 1-2 hours.
Inbound messages received during this time will not appear in the Inbox. They will receive an automated reply to alert guests and end users that the service is undergoing maintenance.
We will work to get the Concierge Application back up and running as quickly as possible. If you have any questions, please reach out to Technical Support by going to go to Help > Chat With Us
Posted Nov 27, 2023 - 16:02 EST
This scheduled maintenance affected: Web App - [app-4.zingle.sea1.medallia.com] (Web Inbox, SMS Messaging, Zings, Analytics, API, Hospitality Integration System).