Delay in Message Sending
Incident Report for Zingle
Resolved
This incident has been resolved. Users should no longer experience latency or delays in the inbox.
Posted Aug 06, 2022 - 06:22 PDT
Update
We are continuing to investigate this issue.
Posted Aug 05, 2022 - 16:58 PDT
Investigating
We are currently investigating an issue of individual and group messages that are being sent/delivered on a delay. Our Dev team is reviewing the issue for a fix and we will update as we have more information.
Posted Aug 05, 2022 - 12:44 PDT
This incident affected: Web App - [app-1.zingle.sea1.medallia.com] (Web Inbox, SMS Messaging, Zings, Analytics, API, Hospitality Integration System), Web App - [app-1.zingle.medallia.com] (Web Inbox, SMS Messaging, Zings, API, Hospitality Integration System), and Web App - [app.zingle.me] (Web Inbox, SMS Messaging, Zings, Analytics, API, Hospitality Integration System, Printers).