Medallia Concierge: Maintenance and Downtime - April 9, 2025

Scheduled Maintenance Report for Medallia Concierge

Completed

The scheduled maintenance has been completed.

Posted Apr 09, 2025 - 05:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 09, 2025 - 04:30 EDT

Scheduled

The Medallia Concierge application (app.zingle.me) will be undergoing system maintenance with downtime on April 9, 2025 4:30am (1:30am PDT). Maintenance and downtime is scheduled to last approximately 30 minutes.

During this time, the Concierge application will be offline, with the Inbox and Messaging functionality unavailable during these times.

Inbound messages will receive an automated reply during this window to alert end users the service is undergoing maintenance, and will not appear in the Inbox.

We will work to get your service back up and running as quickly as possible. If you have any questions, please reach out to our Technical Support team by going to Help > Chat With Us.

Posted Apr 07, 2025 - 12:06 EDT

This scheduled maintenance affected: app.zingle.me (Web Inbox, SMS Messaging, Zings, Analytics, API, Hospitality Integration System), Mobile Apps (iOS App, Android App), app-1.zingle.sea1.medallia.com (Web Inbox, SMS Messaging, Zings, Analytics, API, Hospitality Integration System), and app-4.zingle.sea1.medallia.com (Web Inbox, SMS Messaging, Zings, Analytics, API, Hospitality Integration System).