Unable to access Concierge app

Incident Report for Medallia Concierge

Resolved

This incident has been resolved.

Posted Jul 01, 2024 - 20:52 EDT

Investigating

We have identified an issue impacting the Concierge App in the Hyatt Environment (app-4.zingle.sea1.medallia.com), where users are unable to access their services. We are actively investigating these issues and working on a resolution as soon as possible.

We'll continue to post updates here as we have them and appreciate your patience.

Posted Jul 01, 2024 - 19:56 EDT

This incident affected: Web App - [app-4.zingle.sea1.medallia.com] (Web Inbox, SMS Messaging, Zings, Analytics, API, Hospitality Integration System).